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High-quality Back-office Support Services at Budget-friendly Prices

MyCustomer360, a trusted Philippine back-office company, offers scalable and affordable support services. From IT, healthcare, and HR to customer support, we provide flexible outsourcing services. Hire a single resource or a whole team to address varied business requirements.

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Trusted by 1000+ Companies
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Why Choose Us?

MyCustomer360 helps you tap into this talented Filipino workforce, ensuring you benefit from their skills and technical expertise!

When businesses outsource to the Philippines, they gain access to a large talent pool that offers high-quality services. The Filipinos, with their strong academic background and continuous skill upgrades, are well-equipped to meet the expectations of the global talent acquisition market.

Outsourcing to experts can significantly reduce overhead expenses. The Philippines, a hub of global outsourcing, offers high-quality tech-driven operations within a favorable ecosystem supported by the government. As a leading back-office support service provider in the Philippines, MyCustomer360, with its large-scale operations, ensures you save on costs while receiving high-quality services at affordable prices.

Companies can outsource back-office and BPO customer service to our experts, gaining more time to focus on what they do best- business growth and expansion.

With MyCustomer360, you can enjoy flexible services tailored to your current requirements and pay only for the services you use. We give you complete control over your outsourcing services, allowing you to scale your hiring process to meet your current needs.

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Our Services

Back-Office Support Services

Streamline administrative functions with the help of experts. You can easily hire remote employees on demand. Our tech-driven operations increase efficiency. With us, companies can reduce costs and get a high ROI from back-office operations. 

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Our Services

Business Process Outsourcing

Trust MyCustomer360 for its core expertise in high-quality BPO outsourcing services. We offer strategic support for both voice and non-voice operations, helping businesses boost productivity with trained agents. Our professional BPO solutions include a diverse range of services, including customer support, outbound lead generation, market research, and more.

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Our Services

Customer Support Solutions

Our holistic approach to customer support enables us to provide high customer satisfaction. Omnichannel customer support allows us to deliver an enhanced customer experience and high customer satisfaction at every touchpoint. Proactive customer support builds brand loyalty and customer advocacy.

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Additional Strategic Solutions

Empowering your operations with flexible, scalable, and high-impact support services.

Customer Success Solutions

Build strong customer relationships with a dedicated customer success team and reduce churn. Hire a trained customer success manager to nurture relationships and increase customer lifetime value (CLV).

Customer Expansion Services

Strengthen existing customer relationships and identify growth opportunities through upselling and cross-selling. We turn customer loyalty into scalable and repeatable revenue opportunities.

Virtual Assistant Services

Delegate administrative tasks to professional virtual assistants and focus on core priorities. Our VAs manage calendars, emails, data entry, and more to boost daily productivity.

Recruitment Services

Streamline your hiring process with our experts, skilled in sourcing, screening, and onboarding top talent. Whether you need one hire or a complete team, we fulfill all your staffing needs.

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Why Businesses Trust MyCustomer360

Business organizations rely on us for high-quality outsourcing services, which we offer at budget-friendly prices. Our flexible payment model, combined with scalable services, makes us the unanimous choice of many companies. From BPO outsourcing services and customer support to back-office solutions, we provide a comprehensive range of services tailored to your specific needs.

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What Our Clients Say

Hear how our solutions have helped clients streamline operations and elevate customer experiences.

The Philippines is a global destination for businesses to establish a remote team. After thorough research, we found MyCustomer360. The team offered us customized solutions at a favorable pricing point. We are happy with their services.

Alex Morgan Operations Manager

MyCustomer360 offered strategic support in managing our administrative functions. They understood our outsourcing requirements and offered customized services. We're happy to select MyCustomer360 as our outsourcing partner.

Jordan Blake Senior Project Manager

The MyCustomer360 team has consistently demonstrated high professionalism. Partnering with them has improved back-office operational efficiency and helped us reduce overhead costs. Highly recommended!

Taylor Brooks Business Development Lead

It has been an excellent business decision to partner with MyCustomer360. We had been searching for an outsourcing partner to help us establish a remote team in the Philippines for BPO services. MyCustomer360 has exceeded our expectations. Their service is top-notch, and their pricing is affordable.

Jamie Lee Head of Client Success

Our company decided to onboard a reliable company for high-quality BPO back-office outsourcing services. Choosing MyCustomer360 has proven to be the best decision I've ever made.

Riley Carter Marketing Director

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Have Questions?

When businesses hire a vendor or service provider to perform non-core business activities and routine administrative functions, it is known as back-office outsourcing. It enables companies to access high-quality services, freeing up their time to focus on core business functions. 

Back-office outsourcing offers several advantages, including cost efficiency, optimized administrative functions, access to the latest technology, and a greater focus on core competencies.

The term BPO is an acronym for Business Process Outsourcing. It is a process of hiring a third party to manage the non-voice, inbound, and outbound calling processes. The outsourced staff comprises a virtual team managed by the service provider.

BPO call center services enable businesses to optimize their call center operations with the help of a dedicated team. They can reduce operational costs and deliver high customer satisfaction. It helps them with customer acquisition, increasing retention rates, and maximizing profitability.

We offer the flexibility of starting with a single employee and scaling up to hundreds as your requirements increase. We do not have lock-in contracts and provide scalable solutions.

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